Shipping policy

 

Delivery

For in-stock items, we aim to ship your order within 1 business day of purchase, unless specified otherwise, and pending availability and credit verification. For bespoke items, we aim to ship your order within 3 -5 weeks. Please note that international shipments are subject to customs clearance which can cause delays out of our control. Once the item is shipped and leaves our premises, the risk of loss or damage transfers to the buyer. We are not responsible for any lost or damaged packages after they have been shipped. It is the buyer's responsibility to file any claims with the shipping carrier for lost or damaged items. 

Duties

For customers outside of the Canada and US, all orders are shipped with Import Duties & Taxes unpaid. Therefore, customers will be contacted by our nominated courier in advance of delivery for collection of these fees which are payable directly to the courier. Duties and taxes are non-refundable.

Shipping Destinations

We are able to offer shipping to the following countries;

North America

USA, Canada

Europe

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Lativia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

Rest of World

Hong Kong, Japan, Malaysia, Singapore, Thailand, Australia, Bahrain, Israel, New Zealand, Qatar, Saudi Arabia, UAE